![]() Double-click the "Dragon_Dictate_12062.zip" file to extract the application file to the desktop.Click here to download the update file.To manually download and install the Dragon Dictate update, follow the steps below: The person also explained that 2.5 had been very buggy and he helped me install 2.5.1, the link to which is way down in the text on the following page: It didn't take me anywhere I hadn't been but I couldn't have figured out the process by myself. ![]() I did call support (my cost of course since the 800-number only seems to work for sales issues.) After a long wait, I did get very detailed and helpful support information that took me step-by-step through the installation process. Then I tried the installation on another computer and had no difficulty.īack to the first computer, still didn't work. I had similar problems to the previous post and was a hair's breadth to asking for a refund. ![]() Have been trying to use MacSpeech iListen since V1. Many of the criticisms on this thread are well placed. It's just a shame that there aren't other choices for mac users like there are for windows. So I could not even see the support files.īelieve me, this is NOT like buying something from the APP STORE. And yes, I tried to but the site did not like the format of the serial number that I cut and pasted from my purchase email. Of course I could not get into the support areas of the Web site because my product was not registered. I was transferred to four different departments (one had their phone disconnected) and no one could tell me what the problem was or how to fix it other than to go back to the Web site. The support and customer service people don't know anything and can only take new orders. The file was large, but that was all it would do.Ĭalling support was and experience of the WORST order. I downloaded the DMG file and when I clicked on it, all I would get is a screen that urged me to keep the dvd in a safe place in case I needed it. If you have the right kind of accent and aren't suspicious of apps that mine your data then you should find Dragon Dictation a novel and easy-to-use way of taking notes on the fly.My problem was soo weird that no training tape will cover it. The app has now been updated to make this optional anyway. It claims the reason the data is taken is to aid recognition of the names in your contacts. The developer of Dragon Dictation said on a iTunes post: "we only upload names, not emails, phone numbers, or other personal details," insisting that they don't even know which of the names is the owner of the phone. This is mentioned in the EULA, but it may not be clear to all users. Luckily, Dragon Dictation has a text editing feature that lets you go back over your transcripts and correct them manually, but if it makes as many mistakes with you as it did with me you'll probably give up after a while.Īnother issue that many people have noted is the way Dragon Dictation takes users' phone contacts and uploads them to their server. I tried to talk very slowly and even attempted an American accent but to no avail. Perhaps this could be because of my regional British accent, because many reviewers on the App Store are praising the accuracy of Dragon Dictation. In reality, I have to question the accuracy of Dragon Dictation because it never recognized any of the phrases I said during my extensive tests (evidence of which you'll see in the garbled nonsense written in a couple of the screenshots).
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